Personal Data Policy

At urbanluxecasino, we prioritize the privacy and protection of your personal data. This policy outlines the types of personal data we collect, how we use it, your rights, and how we ensure its security. By using our website, you agree to the practices described in this policy.

1. What Is Personal Data?

Personal data refers to any information that can identify you as an individual, such as your name, email address, or IP address. This policy applies to all personal data collected and processed through our website.

2. Types of Personal Data We Collect

We may collect and process the following types of personal data:

1 Information You Provide Directly

• Contact Information: Name, email address, and any details you provide through forms or email communications.
• Feedback and Reviews: Any information you submit in hotel reviews, ratings, or feedback forms.

2 Information Collected Automatically

• Technical Data: IP address, browser type, operating system, and other device information collected via cookies and analytics tools.
• Usage Data: Details about how you interact with our website, such as pages visited, time spent, and navigation patterns.

3. How We Use Your Personal Data

We use your personal data to:

• Provide and improve our services, such as hotel recommendations and listings.
• Respond to your inquiries and communications.
• Send newsletters and promotional emails (with your explicit consent).
• Analyze website usage to enhance user experience.
• Comply with legal obligations or respond to lawful requests.

4. Sharing Your Personal Data

We do not sell your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who assist us with website hosting, analytics, or email delivery.
• Legal Authorities: If required to comply with legal obligations or enforce our policies.

All third parties we engage are required to handle your data securely and in compliance with applicable laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to incomplete or inaccurate data.
• Deletion: Request the deletion of your personal data, subject to legal requirements.
• Data Portability: Request a copy of your data in a commonly used format.
• Withdraw Consent: Opt out of receiving promotional communications or withdraw consent for data processing.

To exercise these rights, please contact us at [email protected].

7. Data Security

We implement industry-standard measures to protect your personal data, including:

• Encryption during data transmission.
• Regular security assessments and updates.
• Restricted access to personal data, limited to authorized personnel only.

Despite these measures, no system can guarantee complete security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect technical and usage data. For details on how we use cookies, please refer to our Cookie Policy.

9. International Data Transfers

If you are accessing our website from outside [Insert Your Country], your data may be transferred to servers located in [Insert Country]. We ensure that appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Personal Data Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your personal data, please contact us at:
Email: [email protected]